:root{--ground: #0c1015;--panel: #141a21;--panel-2: #1b222b;--ink: #e7ecf2;--ink-soft: #a6b1bd;--ink-faint: #6c7885;--line: #232b35;--line-strong: #313a45;--accent: #38c3cd;--accent-ink: #7fdce2;--accent-wash: #10262a;--ok: #4cb587;--warn: #d69a3c;--danger: #e06a5e;--danger-wash: #2c1917;--radius: 12px;--shadow: 0 1px 2px rgba(0, 0, 0, .3), 0 8px 26px rgba(0, 0, 0, .35)}*{box-sizing:border-box}body{margin:0;background:var(--ground);color:var(--ink);font-family:ui-sans-serif,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:15px;line-height:1.5;-webkit-font-smoothing:antialiased}button{font:inherit;cursor:pointer}input{font:inherit}.brand{display:inline-flex;align-items:center;gap:9px;font-weight:700;letter-spacing:-.01em}.brand-dot{width:11px;height:11px;border-radius:50%;background:var(--accent);box-shadow:0 0 0 4px var(--accent-wash)}.muted{color:var(--ink-soft)}.login{min-height:100vh;display:grid;place-items:center;padding:24px}.login-card{width:100%;max-width:380px;background:var(--panel);border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow);padding:28px 26px;display:flex;flex-direction:column;gap:12px}.login-card h1{margin:10px 0 0;font-size:22px}.login-card p{margin:0 0 6px;font-size:14px}.login-card label{display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--ink-soft)}.login-card input,.answer-form input{background:var(--panel-2);border:1px solid var(--line-strong);border-radius:9px;color:var(--ink);padding:10px 12px;outline:none}.login-card input:focus,.answer-form input:focus{border-color:var(--accent)}.login-card button[type=submit]{margin-top:8px;background:var(--accent);color:#04191c;font-weight:700;border:none;border-radius:9px;padding:11px}.login-card button[disabled]{opacity:.5;cursor:default}.error{background:var(--danger-wash);border:1px solid color-mix(in srgb,var(--danger) 40%,var(--line));color:var(--danger);border-radius:8px;padding:8px 11px;font-size:13px}.app{min-height:100vh;display:flex;flex-direction:column}.topbar{position:sticky;top:0;z-index:5;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 20px;background:color-mix(in srgb,var(--ground) 88%,transparent);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-bottom:1px solid var(--line)}.topbar-sub{color:var(--ink-faint);font-weight:500;margin-left:4px}.topbar-right{display:flex;align-items:center;gap:12px}.ghost{background:transparent;border:1px solid var(--line-strong);color:var(--ink-soft);border-radius:8px;padding:6px 12px}.ghost:hover{color:var(--ink);border-color:var(--accent)}.pill{font-size:12px;font-variant-numeric:tabular-nums;padding:4px 10px;border-radius:999px;white-space:nowrap}.pill-ok{background:color-mix(in srgb,var(--ok) 16%,transparent);color:var(--ok)}.pill-warn{background:color-mix(in srgb,var(--warn) 16%,transparent);color:var(--warn)}.pill-down{background:var(--panel-2);color:var(--ink-faint)}.content{flex:1;max-width:860px;width:100%;margin:0 auto;padding:24px 20px 80px}.panel-head{display:flex;align-items:baseline;gap:12px}.panel-head h2{margin:0;font-size:20px}.count{font-size:13px;color:var(--accent-ink);font-weight:600}.panel-desc{margin:6px 0 18px;font-size:14px;max-width:60ch}.empty{color:var(--ink-faint);background:var(--panel);border:1px dashed var(--line-strong);border-radius:var(--radius);padding:26px;text-align:center}.cards{display:grid;gap:12px;grid-template-columns:repeat(auto-fill,minmax(300px,1fr))}.card{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);padding:15px 16px;box-shadow:var(--shadow)}.card-pending{border-left:3px solid var(--accent)}.card-answered{opacity:.7}.card-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px}.tag{font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--accent-ink);background:var(--accent-wash);padding:2px 8px;border-radius:999px}.timer{font-size:12px;font-variant-numeric:tabular-nums;color:var(--ink-faint)}.timer-out{color:var(--danger)}.card-q{font-size:15px;font-weight:500;color:var(--ink)}.card-ctx{margin-top:6px;font-size:13px;color:var(--ink-soft)}.card-a{margin-top:8px;font-size:14px;color:var(--ok)}.quick{display:flex;gap:8px;margin:12px 0 8px}.quick button{flex:1;border:none;border-radius:8px;padding:9px;font-weight:600}.quick-yes{background:color-mix(in srgb,var(--ok) 22%,var(--panel-2));color:var(--ok)}.quick-no{background:color-mix(in srgb,var(--danger) 22%,var(--panel-2));color:var(--danger)}.quick button:hover{filter:brightness(1.2)}.quick button[disabled]{opacity:.5;cursor:default}.answer-form{display:flex;gap:8px}.answer-form input{flex:1}.answer-form button{background:var(--accent);color:#04191c;font-weight:700;border:none;border-radius:8px;padding:0 14px}.answer-form button[disabled]{opacity:.5;cursor:default}.recent{margin:26px 0 12px;font-size:14px;color:var(--ink-faint);font-weight:600}.tabs{max-width:860px;width:100%;margin:0 auto;padding:12px 20px 0;display:flex;gap:4px}.tab{background:transparent;border:none;color:var(--ink-soft);padding:9px 14px;border-radius:9px 9px 0 0;font-size:14px;font-weight:500}.tab:hover{color:var(--ink)}.tab-active{color:var(--ink);background:var(--panel);border-bottom:2px solid var(--accent)}.copilot{display:flex;flex-direction:column;min-height:60vh}.chat{flex:1;display:flex;flex-direction:column;gap:10px;padding:16px 2px;overflow-y:auto}.bubble{max-width:82%;padding:11px 14px;border-radius:14px;font-size:14.5px;line-height:1.5;white-space:pre-wrap}.bubble-assistant{align-self:flex-start;background:var(--panel);border:1px solid var(--line);border-bottom-left-radius:4px}.bubble-user{align-self:flex-end;background:var(--accent-wash);color:var(--accent-ink);border:1px solid color-mix(in srgb,var(--accent) 30%,transparent);border-bottom-right-radius:4px}.bubble-typing{color:var(--ink-faint);font-style:italic}.suggestions{display:flex;flex-wrap:wrap;gap:8px;margin:4px 0 10px}.chip{background:var(--panel-2);border:1px solid var(--line-strong);color:var(--ink-soft);border-radius:999px;padding:7px 12px;font-size:13px;text-align:left}.chip:hover{color:var(--ink);border-color:var(--accent)}.chat-input{display:flex;gap:8px;padding-top:12px;border-top:1px solid var(--line)}.chat-input input{flex:1;background:var(--panel-2);border:1px solid var(--line-strong);border-radius:10px;color:var(--ink);padding:11px 14px;outline:none}.chat-input input:focus{border-color:var(--accent)}.chat-input button{background:var(--accent);color:#04191c;font-weight:700;border:none;border-radius:10px;padding:0 18px}.chat-input button[disabled]{opacity:.5;cursor:default}.call-list{display:flex;flex-direction:column;gap:2px;border:1px solid var(--line);border-radius:var(--radius);overflow:hidden;background:var(--panel)}.call-row{display:grid;grid-template-columns:92px 1fr auto;gap:12px;align-items:center;text-align:left;background:transparent;border:none;border-bottom:1px solid var(--line);color:var(--ink);padding:13px 16px}.call-row:last-child{border-bottom:none}.call-row:hover{background:var(--panel-2)}.dir{font-size:12px;font-weight:600}.dir-outbound{color:var(--accent-ink)}.dir-inbound{color:var(--warn)}.call-obj{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.status{font-size:12px;font-weight:600;padding:3px 9px;border-radius:999px;white-space:nowrap}.status-queued{background:var(--panel-2);color:var(--ink-faint)}.status-in_progress{background:var(--accent-wash);color:var(--accent-ink)}.status-completed{background:color-mix(in srgb,var(--ok) 16%,transparent);color:var(--ok)}.status-failed{background:color-mix(in srgb,var(--danger) 16%,transparent);color:var(--danger)}.status-needs_followup{background:color-mix(in srgb,var(--warn) 16%,transparent);color:var(--warn)}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0000008c;display:grid;place-items:center;padding:20px;z-index:20}.modal{width:100%;max-width:520px;max-height:85vh;overflow-y:auto;background:var(--panel);border:1px solid var(--line-strong);border-radius:16px;box-shadow:var(--shadow);padding:20px 22px}.modal-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.modal-head h3{margin:0;font-size:18px}.detail{display:flex;flex-direction:column;gap:12px}.detail-row{display:flex;justify-content:space-between;gap:16px;font-size:14px}.detail-label{color:var(--ink-faint);font-size:12px;text-transform:uppercase;letter-spacing:.04em}.detail-block{display:flex;flex-direction:column;gap:5px;font-size:14px}.hitl-line{font-size:13.5px;padding:4px 0}@media (prefers-reduced-motion: reduce){*{transition:none!important}}.history-list{display:flex;flex-direction:column;gap:8px;overflow-y:auto}.history-item{border:1px solid var(--line);border-radius:var(--radius);background:var(--panel-2);overflow:hidden}.history-row{width:100%;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 14px;background:transparent;border:0;color:var(--ink);text-align:left}.history-row:hover{background:var(--panel)}.history-title{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.history-date{color:var(--ink-faint);font-size:12px;flex-shrink:0}.history-detail{padding:10px 14px 14px;border-top:1px solid var(--line)}